Exceptional Customer Service

Exceptional Customer Service with Rob Leahy

We pride ourselves on exceptional customer service, it is a cornerstone of our philosophy.  We value your time. When we greet you at the door of my showroom, we will immediately lead you to what interests you: wool rugs or broadloom carpet, contemporary or traditional, hand knotted or hand tufted, a custom wool broadloom area carpet made in our shop, or perhaps even a custom hand-knotted wool rug we design together and have made by our long time friends at Arzu Studio Hope.

Shopping is simple at my showroom, my inventory is displayed on unique racks so you see the entire rug front and back. Our inventory reflects the latest trends in fashion and elegance, and many of our valued clients are Interior Designers in the South East.

We discuss your needs and expectations and generously share our information with you.  If you are designing a new home or addition we can help you coordinate the various colors.  Rob will assist with color schemes of the rug – begin with the rug first when designing a room as it is more complicated than artwork and other decorations.

Our customer service continues after the sale with expert advice and answers to ownership questions you have. We also sell the best products to care for your carpet or rug including taking care of spills.

My staff and I will assist you in all your rug and carpet needs. We look forward to meeting you!  Call today at 843.577.3386!

Please visit my Showroom Directions page for contact info, directions and store hours.